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Bajihouse FAQ — Answers to All Your Questions

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About the Bajihouse FAQ Page

The Bajihouse FAQ page is designed to give Bangladesh players quick, straightforward answers to the most common questions. Thousands of members use this Bajihouse FAQ page every day to resolve their issues — no need to wait for customer support.

The questions below are organised into seven main categories. You can type a keyword into the search box above to find answers directly, or click a category tab to browse questions in a specific section.

If you can't find the answer you're looking for, support@bajihouse.betor contact us via email or live chat.

No results found for your search. Please try a different keyword or contact our support team.

Account & Registration

Signing up with Bajihouse is quick and easy. Start by visiting the On the registration page Go there, then enter your mobile number or email, create a strong password, and fill in the required personal details. After OTP verification, your account will be activated. The whole process takes just 3 minutes.

You must be at least 18 years old to register at Bajihouse. This is a mandatory requirement under the international gaming license. You may be asked to provide your National ID or passport details for age verification.

No. Under Bajihouse's policy, each individual may only operate one account. Opening multiple accounts is a violation of the rules and may result in permanent account suspension.

Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address. An OTP or reset link will be sent to you. Use it to set a new password. The entire process takes just 2–3 minutes.

For KYC verification, Bajihouse typically requires one of the following documents:
  • National ID Card (NID) — front and back
  • Passport — photo of the main information page
  • Driving License
All images must be clear and legible. Verification is typically completed within 24 hours.

Yes. You can request account closure at any time. Email support@bajihouse.bet or reach out via live chat. Before closing, make sure your balance is zero or has been fully withdrawn.

To change your phone number or email address, please contact the support team. Name or date of birth changes must be processed through KYC verification. Address and contact details can be updated directly from your profile settings.

First, check your internet connection. Make sure your password is correct — turn off Caps Lock if it's on. After three failed attempts, your account may be temporarily locked. If that happens, reset your password or contact support@bajihouse.bet.

Deposits & Payments

Bajihouse supports the most popular payment methods used in Bangladesh:
  • Mobile Pay, Nagad, Rocket — Mobile Banking
  • Dutch-Bangla, BRAC Bank — Bank Transfer
  • Visa & Mastercard — Debit/Credit Card
  • USDT, BTC — Cryptocurrency
Instant credit is available across all payment methods.

The minimum deposit at Bajihouse is just ৳200 BDT — one of the lowest among gaming platforms in Bangladesh. The minimum may be even lower for certain mobile banking methods, depending on the offer.

Deposits via Mobile Pay, Nagad, and Rocket are usually instant — funds are credited within 1 to 5 minutes. Bank transfers may take 15 to 30 minutes. If there's a delay, contact the support team with your transaction ID.

Wait 30 minutes. If the funds still haven't arrived, get your transaction ID from your mobile banking or bank app and send it to support@bajihouse.bet or via live chat. Having the transaction ID helps resolve issues faster.

Bajihouse does not charge any deposit fees. However, your payment provider — such as Mobile Pay or your bank — may apply their own charges. Network fees may also apply for cryptocurrency deposits.

Daily deposit limits depend on your account tier and payment method. Standard accounts can deposit up to 500,000 BDT per day. Verified and high-roller accounts have higher limits.

Yes. Bajihouse supports USDT (TRC20/ERC20), BTC, and ETH. Crypto deposits are usually confirmed within 10–30 minutes. Blockchain network fees are the responsibility of the user.

Withdrawal

Log in to your account and go to the "Withdraw" menu. Select your preferred payment method and enter the amount, then submit your request. Processing typically takes between 15 minutes and 24 hours.

Mobile Pay and Nagad withdrawals typically take 15–30 minutes. Bank transfers take 2–24 hours. Crypto withdrawals take 30 minutes to 2 hours. Processing may take slightly longer on bank holidays or under special circumstances.

The minimum withdrawal amount at Bajihouse is 500 BDT. For cryptocurrency withdrawals, the minimum may differ — check the withdrawal page for details.

Common reasons for withdrawal rejection:
  • KYC verification not completed
  • Bonus wagering requirements not met
  • Insufficient verified balance in account
  • Payment Information Mismatch
To find out why, contact us at support@bajihouse.bet.

Bajihouse generally does not charge withdrawal fees. However, your payment provider may apply their own processing fees. Network gas fees apply for cryptocurrency withdrawals.

Yes. For security purposes, KYC verification may be required for your first large withdrawal. You may need to submit your NID or passport along with proof of payment method ownership. Once verified, future withdrawals will be processed faster.

Bonuses & Promotions

Bajihouse offers an attractive welcome bonus package for new members. You can receive a 100% match bonus on your first deposit, along with free bets and free spins. For more details Latest Promotions View page.

A wagering requirement means you need to place bets a set number of times before you can withdraw bonus funds. For example, a BDT 100 bonus with a 10x wagering requirement means you must wager a total of BDT 1,000. Once the requirement is met, the bonus becomes withdrawable.

Regular members receive weekly or monthly cashback. A fixed percentage of losses is automatically returned to your account. The cashback rate depends on your VIP tier. For more details Promotions Page See.

Yes. Through the Bajihouse referral program, you earn a referral bonus when you invite a friend. Once your friend makes their first deposit, the bonus is credited to your account. Find your referral link in your profile settings.

Bonus validity varies by type. Welcome bonuses are generally valid for 30 days. Free bets and free spins expire after 7 days. Cashback bonuses are also valid for 7 days. If wagering requirements are not met within the validity period, the bonus will be forfeited.

There's an option to enter a promo code during registration or when making a deposit. Type the code correctly into the designated field and click "Apply". If the code is valid, the bonus will be added to your account automatically.

You earn points on every bet or game you play. Accumulate points to advance through Bronze, Silver, Gold, Platinum, and Diamond tiers. Higher tiers come with greater cashback, faster withdrawals, and a dedicated account manager. For more details, High Roller View on page.

Games & Betting

Available at Bajihouse:
  • Sports Betting — cricket, football, tennis, badminton
  • Live Casino — Baccarat, Roulette, Blackjack, Poker
  • Slots — 500+ titles
  • Lottery & Virtual Sports
  • Crash Games & Instant Win Games

Yes. Bajihouse offers in-play and live betting. You can place bets with real-time odds while a match is in progress. Live markets are most extensive for cricket, football, and tennis. Live scores and statistics are also available.

Bajihouse is a licensed and regulated platform. All games are verified by third-party auditors. Slot games typically have an RTP of 95%–98%. Live Casino games have an RTP of 97%–99.5%. RTP information is listed on each game's details page.

Yes. Bajihouse delivers the full experience on both Android and iOS. Download the app Download Page from. The full experience is also available via mobile browser.

The minimum bet is generally ৳20 BDT. Maximum limits vary by event and market — up to ৳50,000 BDT for regular matches. Higher limits are available for high-roller accounts. Details High Roller View on page.

Yes. If a match or event is cancelled, the stake for that bet is fully refunded. For single bets, the full amount is returned. For multi bets, the voided selection is removed and the remaining odds are recalculated.

Bajihouse lottery draws take place every day. Buy a ticket, pick your numbers, and wait for the draw results. Winnings are automatically credited to your account. For more details Lottery Page See.

Security & Privacy

Yes. Bajihouse holds a license from an international gaming authority. All transactions are secured with SSL encryption. Personal data is stored in strict accordance with our privacy policy. Third-party auditors conduct regular security reviews.

Go to Account Settings and enable 2FA under the "Security" section. You can use Google Authenticator or SMS OTP. Once activated, a one-time code will be required at every login — keeping your account secure.

No. Bajihouse does not share your personal information with third parties for marketing or commercial purposes. Only information strictly necessary for legal compliance or payment processing is used on a limited basis. Learn more Privacy Policy Read.

Change your password immediately. Email support@bajihouse.bet or reach out via live chat. The support team will temporarily lock your account and investigate. Make a note of the date and details of any suspicious activity.

Yes. Bajihouse is committed to responsible gaming. You can set daily, weekly, or monthly deposit limits, loss limits, and session time limits. Learn more Responsible Gaming View on page.

Yes. You can opt for a self-exclusion or cooling-off period. Options include 24 hours, 1 week, 1 month, or a permanent break. During this time, logging in or placing bets will not be possible. Contact the support team and it will take effect immediately.

Only at bajihouse.bet — log in using this official domain. Always verify the URL in your browser's address bar. Bajihouse will never ask for your password via SMS or email. If you receive a suspicious link or message, report it to support@bajihouse.bet.

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Why Bajihouse?

Why Choose Bajihouse

A quick look at why millions of Bangladeshi players choose Bajihouse.

Instant Deposit

Deposit via Mobile Pay, Nagad, or Rocket in just 1–5 minutes. Start with as little as 200 BDT.

SSL-Secured Platform

Protected by 256-bit SSL encryption and an international licence. Your personal data and funds are completely secure.

Exciting Bonuses

Welcome bonus, daily cashback, free bets, and referral bonus — rewards at every step.

24/7 Bangla Support

Live chat and email support in Bengali, available 24/7. Fast resolution for every issue.

Mobile App

A lightweight, fast app for Android & iOS. Play from anywhere. Download।

VIP Loyalty Program

Play, earn points, and climb from Bronze to Diamond. Unlock better rewards at every level.

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